Terms and Conditions
1.1 Legal Disclaimer
Welcome to our website. This page establishes the ‘Terms and Conditions’ under which you can use www.teiruma.com. Please read this page carefully. By using this Website you are indicating your acceptance of these ‘Terms and Conditions’. The company can modify these ‘Terms and Conditions’ at any time. You should visit this page periodically to review the ‘Terms and Conditions’ because they are mandatory for you.
If you continue to browse and use this website, we reiterate that you agree to comply with and are bound by the following terms and conditions of use. If you do not agree with any part of these terms and conditions, please do not use our website or its services.
The acquisition, purchase, sale or obtaining of any item through any of the services is under the sole and exclusive responsibility of the Users who, therefore, assume any risk involved in the transactions described. Occasionally, there may be information on the Website that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices and availability.
TEIRUMA COLLECTION reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notification. The content of the pages of this website is for your general information and use. It is subject to change without prior notice.
The use of all or part of the information of TEIRUMA COLLECTION and especially for its reproduction, download, transmission or representation for purposes other than personal and private use is strictly prohibited, for this reason it will never assume any responsibility for any case or illegal act carried out by the user in this regard.
This website contains material that is the property of TEIRUMA COLLECTION. This material includes, but is not limited to, design, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which is part of these terms and conditions.
All content that you see, read, and hear on the www.teiruma.com site including, for example, images, site design, illustrations, graphics are the intellectual property of TEIRUMA COLLECTION. The content of the website is for the personal, non-commercial use of the users of this site. You can download, print, or save selected portions of the content that we provide, but with the following conditions:
- The use is personal, without any commercial purpose.
- Do not copy or reproduce the content in any medium
- Do not alter or modify in any way any registered trademark.
TEIRUMA COLLECTION is a registered trademark. No right, title or interest in any content or material is transferred to you as a result of the aforementioned activities. has full intellectual property of any content that you download, reproduce, print, redistribute or save from this site.
All the contents of the website are the exclusive and worldwide property of TEIRUMA COLLECTION including, without limitation, reproductions of articles, graphic design, logos, images, texts, illustrations, photographs, trademarks, and other distinctive signs, in any of the languages of programming used or usable, as well as all the software for the operation and development of the website. The reproduction, distribution, communication to the public, making available to the public, transformation, transfer, and any other act or mode of exploitation, in any Online or Offline format that has not been expressly authorized by the owner of the exploitation rights, are expressly prohibited.
In the case of data or content provided by the user to the website www.teiruma.com, the user grants TEIRUMA COLLECTION the non-exclusive right, exempt from copyright and / or intellectual property, in a perpetual, irrevocable and fully transferable manner. to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services, distribute and display such reviews and comments throughout the world and in any media.
All brands and service names that appear on the website www.teiruma.com owned by TEIRUMA COLLECTION
TERMS FOR ACCEPTANCE OF THE OFFER
TEIRUMA COLLECTION, may accept the offer immediately after payment has been made, which may be accepted in whole or in part.
FIRST PARAGRAPH: The acceptance of the offer will be made by means of an email addressed to the address provided by the client by means of the expression “thank you very much for your purchase” or another similar one. However, in any case, the offer will be understood as accepted at the time TEIRUMA COLLECTION dispatches the products to the customer. Our client must take into account that the mere registration, the provision of the personal key to our client or the sending of the information or transaction does not mean acceptance of any offer.
SECOND PARAGRAPH: In the event that TEIRUMA COLLECTION for any reason does not accept the offer formulated in whole or in part, it will proceed to return the money in whole or in part, as appropriate, to an account owned by the offeror in an amount identical to that consigned in our accounts, without any type of interest, compensation or other items.
THIRD PARAGRAPH: For the return of money for the products on offer, it must be taken into account that this will only be done if the product has a factory defect, and for the return of the money it will be done by the means of payment that was used.
The total value of the purchase will be made up of the following items to be paid by the customer: the value of the product, taxes, and transportation costs, if applicable.
TEIRUMA COLLECTION undertakes to constantly review and update the prices mentioned on the website and in turn, our client and/or user must be attentive in case of any fluctuation in them.
TEIRUMA COLLECTION will inform or publish the transport and shipping rate that the goods will have, which will be generated depending on the costs, items and policies of the transporting company, which are independent, autonomous and unrelated to TEIRUMA COLLECTION. Within the cost of the freight, the place in the Colombian territory to which the purchased products should be sent, their size and weight must be taken into account.
RIGHT OF WITHDRAWAL
The consumer fully exercising his right to retract the purchase made on the website www.teiruma.com and must return the product to TEIRUMA COLLECTION. by the same means and in the same conditions in which you received it. Transportation costs and other costs involved in returning the good will be covered by the consumer. The maximum term to exercise the right of withdrawal will be five (5) business days from the delivery of the good or the conclusion of the contract in the event of the provision of services.
They are excerpted from the following case and according to the corporate purpose performed by TEIRUMA COLLECTION. the following cases:
In contracts for the acquisition of goods for personal use TEIRUMA COLLECTION. must return in money to the consumer all the sums paid without proceeding to make discounts or withholdings for any concept. In any case, the return of the money to the consumer may not exceed thirty (30) calendar days from the moment the right was exercised.
The law provides that in sales made through electronic commerce mechanisms, such as the Internet, and a credit or debit card or any other electronic payment instrument has been used to make the payment, the participants in the payment process must reverse the payments. requested by the consumer when it is subject to fraud, or corresponds to an unsolicited operation, or the purchased product is not received, or the delivered product does not correspond to what was requested or is defective.
For the reversion of the payment to proceed, within five (2) business days following the date on which the consumer had news of the fraudulent or unsolicited operation or that he should have received the product or received it defective or without corresponding to what requested, the consumer must file a complaint with the TEIRUMA COLLECTION. and return the product, when appropriate, and notify the issuer of the electronic payment instrument used to make the purchase of the claim, which, together with the other participants in the payment process, will proceed to reverse the transaction to the buyer.
SHIPPING OF PRODUCTS
The products will be shipped only within Colombian territory, through certified mail, within a maximum period of five (6) business days, counted from the acceptance of the offer, as long as there is no unforeseeable event or force majeure, among which is by way of example, facts of man or nature, such as strikes, strikes, revolutions, rebellion, sedition, riots, attacks, fluid cuts, landslides, earthquakes, avalanches, overflows, bridge falls , among others.
The place of shipment will be to the address indicated by the client in the offer that he prepares in the format intended for this purpose, which may be the same place of residence of the buyer or another that he designates. It is understood that any person who is at the address where the delivery is to be made, is duly authorized by the client to receive his order, so TEIRUMA COLLECTION is exonerated of any responsibility at the time of delivery, as long as it is done at the address registered at the time of purchase on the website.
The transport company will have the obligation to make a maximum of three (3) attempts to deliver the products purchased. In the event that delivery attempts are unsuccessful, the goods will be returned to the factory and the consigned monies will be returned, except for the value of the shipment, without any type of interest, remuneration or additional sum and regardless of the cause or origin that the return may have. Likewise, it is considered unsuccessful delivery if the recipient of the product is under fourteen (14) years of age and is not accompanied by a parent, guardian or guardian who signs the receipt of the product together with the recipient.
The company offers a one (1) year guarantee for bags in both cases, for obvious manufacturing defects, under normal conditions of use.
The warranty does not apply for mechanical cuts, exposure to extreme temperatures, contact with acids or solvents, wear, abrasion and excessive stresses, modifications to the original design, damage caused by third parties (transporters) during travel, and intervention by people outside the repair shop and TEIRUMA COLLECTION guarantees in these cases the company offers the repair service, subject to the availability of the input and costs.
To make the guarantee of any of the products marketed by our website effective, the client must contact [email protected] and / or by calling our line 311-716-9880 or 312-762-8583.
The product will be submitted to the concepts of the quality department who will indicate if the guarantee is appropriate and how it will be carried out.
By entering our Site, the user acquires the commitment to provide correct and true personal information, as well as to update their data whenever it is required. Likewise, the user undertakes to promptly notify their corresponding entities in the financial or cooperative sector of the loss or theft of their credit card or of the other instruments provided by them to carry out transactions, such as debit cards, personal passwords. , etc., in order for such instruments to be disabled by them. The user is prohibited from putting on, or transmitting to, or from this Site any illegal, threatening, libelous, defamatory, obscene, scandalous, pornographic or profane material, or any other material that could give rise to any civil or criminal liability in the terms of the law. TEIRUMA COLLECTION collects personal information from its clients exclusively for promotional purposes and the means of contact, with prior authorization from clients, are e-mail, sms and direct mail. Customer information is collected through raffles and contests in stores, registration on the website, registration at the point of sale and activities with followers of the brand on social networks.
The communications that will be sent to customers will be welcome emails to the TEIRUMA COLLECTION database, the newsletter with product information, birthday messages, information about special events and promotional dynamics, messages on special dates, and others that involve information about products or promotion.
Customer information is not used for any purpose other than those mentioned above and will be for the exclusive use of TEIRUMA COLLECTION. All emails include the option to disenroll. The client must click on the corresponding link in the e-mails and follow the instructions with which the client can renounce receiving future information in this way. Disenrollment from other channels must be done through customer service channels. For more information, you can contact the customer service office at the offices indicated in the Customer Service tab.